Privacy policy
Last updated: August 2, 2026
At Qazira, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.
INFORMATION WE COLLECT
When you visit our store, browse our products, or place an order, we may collect the following:
Information you provide directly:
- Name, email address, and phone number
- Shipping and billing address
- Order details and purchase history
- Messages you send us through email or our contact form
Information collected automatically:
- IP address and general location
- Browser type and device information
- Pages visited, time spent on our site, and referring website
- Cookies and similar tracking technologies (see below)
Payment information:
Payments are exclusively processed via Cash on Delivery (COD). Qazira does not collect, view, or store any online financial details, as all payments are collected directly in cash upon delivery.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process, fulfill, and ship your orders
- Send order confirmations, shipping updates, and tracking information
- Respond to customer service inquiries and support requests
- Improve our website, products, and overall shopping experience
- Detect and prevent fraud or unauthorized transactions
- Send promotional emails or offers, only if you have opted in to receive them
We do not use your personal information for any purpose beyond what is necessary to operate our store and serve our customers.
COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies to:
- Keep items in your cart as you browse
- Remember your preferences
- Understand how visitors use our site so we can improve it
You can disable cookies at any time through your browser settings. Please note that doing so may affect certain features of our website, such as cart functionality.
HOW WE SHARE YOUR INFORMATION
Qazira does not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share necessary information only with trusted service providers who help us operate our business, including:
- Local delivery agents and logistics partners to collect payment and complete your Cash on Delivery (COD) transactions
- Shipping carriers (FedEx, DHL) to deliver your order
- Website and analytics providers to help us maintain and improve our site
These providers only receive the information necessary to perform their specific function and are not permitted to use your data for any other purpose.
We may also disclose information if required by law, such as in response to a valid legal request from a government authority.
DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. Qazira currently accepts Cash on Delivery only, so we do not collect or store online credit card or bank payment details through our website. Our website uses HTTPS and appropriate security measures to help protect information submitted through our website.
While we work hard to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including order processing, customer service, legal compliance, and dispute resolution.
CHILDREN'S PRIVACY
Qazira's website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
YOUR RIGHTS
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or operational requirements
- Opt out of promotional emails at any time by using the unsubscribe link in any marketing email
To exercise any of these rights, please contact us at Support@qazira.shop.
THIRD-PARTY LINKS
Our website may contain links to third-party websites, including social media platforms. Qazira is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised effective date.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us.